click here to download Phone Installation Instruction Guide. Type “user” in the username field. Click here to download Phone Installation Instruction Guide.

You’ll see both 2.4GHz and 5GHz “SSIDs” (5G SSID is in the yellow box), as well as a “Pre-Shared Key” or password (Pre-Shared Key for both networks in the blue box). It sounds like someone has modified your modem and created an Admin profile. Otherwise the only way to remove this is to perform a factory reset of the modem. This only works as long as you haven't changed the username and password previosly.

To go to the Technicolor page, enter into the address bar in your browser and hit enter/go. why do you think that is? Open up an internet web browser (like Safari or Chrome). It gives you flexibility to do it on your own time at no additional cost. The user is promoted to change default username and password. Connect the coax cable from the wall to the gateway, then connect the power cord to the gateway and plug in.

See here how to reset your Technicolor router here. On the Security page you will see the 2.4GHz and 5GHz WiFi networks. A gateway is a device that combines the functions of a modem and a router.

Click Here to Download Internet: Gateway Instruction Guide [PDF] - Technicolor CGA4234.

To change the WiFi password on your Technicolor modem, just access your modem interface page ( Link ) via a computer that is already connected via WiFi or Ethernet. Note: Make sure to update all WiFi connected devices as they will need reconnect will the new wireless settings. This will take you to a “Technicolor” page.

Go to “Settings” on a smartphone or laptop.

Final Step Then click on the text area of WPA Pre-Shared Key to change your password. You can connect any wireless device by using the default SSIDs (WiFi network name) and Pre-Shared Key (password) displayed on the label on the bottom of the gateway. If it still does not power on try a different outlet. If the green menu is not displayed on your device, click the blue circle in the top left of the screen to expand the menu panel. Let us assist you. I've tried leaving it blank, default, admin, password, the serial number of the modem, and even calling my ISP which they could only offer me a tech coming to my house which I don't have time for. This thread is now archived and closed to new comments. I dont even know my username and the password. I've only just set up my nbn and when I go to the link it comes up with admin and I can't change it. DA: 96 PA: 74 MOZ Rank: 79 No.

Type “user” in the username field. Other makes and models have default IP address which sit on different address like or etc. Click on each password field, delete the current password, and enter a new unique password (minimum 8 characters). You must follow the set-up and activation instructions to get your Atlantic Broadband phone service running properly. Don’t forget to write a note or take a picture.

If you know who has done this you can ask them for the password.